A practical way forward

When a situation is difficult, it’s easy to react to what you see first. Taking time to examine what’s happening can open up other possibilities.

Notice
Recognise patterns, tensions and assumptions, including how pressure may be influencing your own reactions.

Inquire
Explore different perspectives and expectations. Consider whether culture, relationships, workload or unclear responsibilities may be contributing.

Navigate
Identify a practical way forward, whether that’s preparing for a difficult conversation, clarifying expectations or changing how the team works together.